Shipping

We ship orders with care each business day from our headquarters in Denver, Colorado. Our team is here for you. Feel free to contact us if you have any questions about shipping services.

US Shipments
We offer free standard (2-5 day) shipping on all US orders over $149. No promotion code required. US orders under $149 are eligible for flat-rate shipping for $12.00. Shipping is generally via USPS, FedEx or UPS, though other services may be substituted at our discretion.

Expedited US shipping options are available. Expedited orders must be placed before 10 am on business days to ship same day.

Processing times: We ship orders within 24-72 hours Mon-Fri; high volumes during holidays, etc may extend processing time.

Orders Outside of the US
International shipping is available, and orders ship within 72 business hours. We ship with DHL, and rates are shown in the order/checkout process. Certain products, including mattress pads, blankets, and comforters, cannot be shipped internationally, as noted in the product listing.

International Duties & Taxes
If applicable in your locale, our system will calculate and collect any applicable import duties & taxes when you checkout. This allows your QuickZip order to arrive quickly with no additional payment due to your authority.

Warranty

We stand behind each of our products and only manufacture with the highest quality components. Our YKK zippers are guaranteed for the life of your bedding.

If you have any concerns with the quality of your QuickZip or believe you have a defective product, please submit a warranty claim. All requests will be reviewed on an individual, case-by-case basis. Please allow 7 business days to process your request.

Normal wear and tear and stains/fabric issues from normal use are excluded from any warranty. “Normal wear and tear” includes expected changes in the fabric from, but not limited to, abrasion or damage (such as from feet, pets or bed frames), repeated washing, folding or storage. Please exercise caution when using hair gel, cosmetics, lotions, cosmetics containing benzoyl peroxide and alpha hydroxy acids, moisturizers, personal lubricants, etc. Our sheets are 100% cotton, made of natural fibers containing no synthetic material and without coatings or additives. Wrinkling of fabrics is common and unavoidable for most 100% cotton materials. Our warranty is limited to the value of products purchased.

Please see the Care Instructions for laundry details and recommendations to maximize the life of your bedding.

Returns

We offer a 60-day, no-risk, no-questions-asked Happiness Guarantee. Try out your new bedding! Sleep on it, change it, wash it, fold it, lounge in it; and, if you aren’t 100% happy with your purchase, return it within 60 days for a full refund. After 60 days, your purchase is protected by QuickZip's Manufacturer’s Warranty

Return shipping is free for US orders. We cannot refund any original order shipping or gift wrap fees, and original discounts are not applicable on future orders/exchanges.

Customers outside the US are responsible for return shipping costs.