QuickZip Shipping and Returns Policy

Shipping Policy

We ship orders with care each business day from our headquarters in Denver, Colorado.  Our team is here for you.  Feel free to contact us if you have any questions about shipping services.

Returns

Happiness Guarantee

We offer a 60-day, no-risk, no-questions-asked Happiness Guarantee.  Try out your new bedding! Sleep on it, change it, wash it, fold it, lounge in it; and, if you aren’t 100% happy with your purchase, return it within 60 days for a full refund. After 60 days, your purchase is protected by QuickZip's Manufacturer’s Warranty

Return shipping is free for US orders.  We cannot refund any original order shipping or gift wrap fees.

Customers outside the US are responsible for return shipping costs and duty fees. We cannot refund any original order shipping, gift wrap, duties or fees. International customers, please contact us at info@quickzip.com for return authorization and instructions.

Return an Item

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When did you purchase your QuickZip product? Required

What would you like to do?

Because your product was purchased less than 60 days ago, you can request a warranty replacement or return your product for a refund.

Replace with Same Item (Warranty Claim) Return for a Refund

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Click the button to open the QuickZip Returns & Exchange Center
QuickZip Returns & Exchange Center

As your product was purchased more than sixty days ago, the return/exchange period has expired. If your QuickZip product has failed, you can file a warranty claim below as it may be eligible for replacement. (Warranty details)

QuickZip Product Replacement Claim Form

This form is for submitting a product replacement claim on a QuickZip product.

Your First NameRequired
Your Last NameRequired
Your Email AddressRequired
Country United States of America Andorra United Arab Emirates Afghanistan Antigua and Barbuda Anguilla Albania Armenia Angola Antarctica Argentina American Samoa Austria Australia Aruba Åland Islands Azerbaijan Bosnia and Herzegovina Barbados Bangladesh Belgium Burkina Faso Bulgaria Bahrain Burundi Benin Saint Barthélemy Bermuda Brunei Darussalam Bolivia (Plurinational State of) Bonaire, Sint Eustatius and Saba Brazil Bahamas Bhutan Bouvet Island Botswana Belarus Belize Canada Cocos (Keeling) Islands Congo, Democratic Republic of the Central African Republic Congo Switzerland Côte d'Ivoire Cook Islands Chile Cameroon China Colombia Costa Rica Cuba Cabo Verde Curaçao Christmas Island Cyprus Czechia Germany Djibouti Denmark Dominica Dominican Republic Algeria Ecuador Estonia Egypt Western Sahara Eritrea Spain Ethiopia Finland Fiji Falkland Islands (Malvinas) Micronesia (Federated States of) Faroe Islands France Gabon United Kingdom of Great Britain and Northern Ireland Grenada Georgia French Guiana Guernsey Ghana Gibraltar Greenland Gambia Guinea Guadeloupe Equatorial Guinea Greece South Georgia and the South Sandwich Islands Guatemala Guam Guinea-Bissau Guyana Hong Kong Heard Island and McDonald Islands Honduras Croatia Haiti Hungary Indonesia Ireland Israel Isle of Man India British Indian Ocean Territory Iraq Iran (Islamic Republic of) Iceland Italy Jersey Jamaica Jordan Japan Kenya Kyrgyzstan Cambodia Kiribati Comoros Saint Kitts and Nevis Korea (Democratic People's Republic of) Korea, Republic of Kuwait Cayman Islands Kazakhstan Lao People's Democratic Republic Lebanon Saint Lucia Liechtenstein Sri Lanka Liberia Lesotho Lithuania Luxembourg Latvia Libya Morocco Monaco Moldova, Republic of Montenegro Saint Martin (French part) Madagascar Marshall Islands North Macedonia Mali Myanmar Mongolia Macao Northern Mariana Islands Martinique Mauritania Montserrat Malta Mauritius Maldives Malawi Mexico Malaysia Mozambique Namibia New Caledonia Niger Norfolk Island Nigeria Nicaragua Netherlands Norway Nepal Nauru Niue New Zealand Oman Panama Peru French Polynesia Papua New Guinea Philippines Pakistan Poland Saint Pierre and Miquelon Pitcairn Puerto Rico Palestine, State of Portugal Palau Paraguay Qatar Réunion Romania Serbia Russian Federation Rwanda Saudi Arabia Solomon Islands Seychelles Sudan Sweden Singapore Saint Helena, Ascension and Tristan da Cunha Slovenia Svalbard and Jan Mayen Slovakia Sierra Leone San Marino Senegal Somalia Suriname South Sudan Sao Tome and Principe El Salvador Sint Maarten (Dutch part) Syrian Arab Republic Eswatini Turks and Caicos Islands Chad French Southern Territories Togo Thailand Tajikistan Tokelau Timor-Leste Turkmenistan Tunisia Tonga Turkey Trinidad and Tobago Tuvalu Taiwan, Province of China Tanzania, United Republic of Ukraine Uganda United States Minor Outlying Islands Uruguay Uzbekistan Holy See Saint Vincent and the Grenadines Venezuela (Bolivarian Republic of) Virgin Islands (British) Virgin Islands (U.S.) Viet Nam Vanuatu Wallis and Futuna Samoa Yemen Mayotte South Africa Zambia Zimbabwe
Current Shipping AddressRequired
CityRequired StateRequired Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District Of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming

Province/State/Zone

Postal CodeRequired Where did you purchase your QuickZip product?

Quickzip.com
Facebook/Instagram Marketplace
Amazon.com
Other Required

Original Order NumberRequired
Product TypeRequired
Select product type Fitted Sheets: Base Fitted Sheets: Zip Sheet Flat Sheet (No Zipper) Duvet Cover Pillowcase Comforters or Blanket Mattress Pad Pillow Crib Sheets Other

What is wrong?Required
Select an option Problem with Fabric/Material Problem with Sewing/Stiching Problem with Zipper Other Problem

FabricRequired
Select fabric type Sateen Percale Flannel Other/Unknown

SizeRequired
Select product size Standard King Crib Twin Twin XL Cal Twin Twin XL Dorm Full Queen King Cal King Split King Split Cal King RV Queen RV King Crib Twin Twin XL Cal Twin Twin XL Dorm Full Queen King Cal King Split King Split Cal King RV Queen RV King

ColorRequired
Select product color White Sand Ivory Slate Gray Lavender Sage Green (Solid Color) Sage Shibori (Pattern Print) Navy Pinstripe Terracotta (Solid Color) Terracotta Dot (Pattern Print) Blush Charcoal Pacific Crib: Art Series Crib: Gray Dot Crib: Gray Crib: Pink Crib: Gray Gray Dot Crib: Lil Slugger Crib: Full Bloom Crib: Sweet Dreams Crib: Play Ball Crib: White Cotton Crib: White Cotton White Fleece Crib: Gray Cotton Crib: Gray Cotton White Fleece Crib: Gray Dot Cotton White Fleece Crib: Velvety Soft Mink Crib: Organic Cotton

Describe the problemRequired
Attach a photo of the affected part of the productRequired, 3MB Max

PO Number from affected product Required
You can find this on a fabric tag located behind or on the back of the care instructions tag attached to the product.
It is a 5-digit number starting with "PO#" or "PO" eg "PO# 12345". This is NOT the same as your order number.
Submit