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General
Policies
What is your Happiness Guarantee?
We stand behind our products with a 100% Happiness Guarantee. Try them for up to 60 days—if they don’t work for you, return for a full refund. Returns are free for US orders. Defective items will be replaced or refunded. Normal wear and tear, stains, or fabric issues from use are excluded. Please see our Care Instructions for tips to maximize the life of your bedding.
Ordering & Discounts
Do you offer discounts?
Yes. Sign up for our email list to receive promotions and product updates.
How can I check my order status?
Click the “LOGIN” button at the top of our website to view your order status.
Shipping
What is the free shipping policy? Do you offer expedited shipping?
Free standard shipping is included on all US orders over $149. We also offer expedited US shipping options and ship internationally. See rates at checkout or contact us by chat, email (info@QuickZip.com), or phone (866.325.6837).
What international shipping options are available?
We ship to many locations worldwide via DHL, FedEx or USPS Priority Mail International. Rates are based on weight and destination. Duties and import taxes are collected when you place your order, so our products will be delivered without any further amounts due to your locale. To see shipping rates, duties, & taxes, add items to your cart and proceed to checkout.
Ordering & Discounts
How do I change an order?
Email or chat with us as soon as possible, and we’ll try to update your order before it ships. Orders are usually fulfilled by 9 AM Mountain Time on weekdays and Sundays.
Policies
What is your return policy?
Returns are free within 60 days of receipt for all US orders. We hope you’ll try QuickZip products and get comfy!
